TERMS & CONDITIONS

¿TERMS AND CONDITIONS

Last updated: April 16, 2026

TERMS AND CONDITIONS

Welcome to rayproductsllc.com, a website operated by RAY PRODUCTS LLC. By accessing, browsing, or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this site.

1. General Information
This website is owned and operated by RAY PRODUCTS LLC and is used to present information about our products, services, business opportunities, contact forms, business account applications, quotes, and other content related to our operations.

2. Permitted Use
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or interfere with the operation of the site.

You may not:
- use the site for fraudulent purposes;
- submit false or misleading information;
- attempt to gain unauthorized access to systems, servers, or databases;
- introduce viruses, malware, or harmful code;
- copy, reproduce, distribute, or commercially exploit site content without prior written permission.

3. Products, Pricing, and Availability
All product information, pricing, promotions, availability, minimum order quantities, business terms, delivery areas, and estimated timelines are subject to change without notice. Nothing on this website constitutes a binding offer or guarantees inventory availability.

RAY PRODUCTS LLC reserves the right to modify pricing, limit quantities, reject requests, suspend promotions, and update or remove products or services at any time.

4. Inquiries and Business Accounts
Submitting a contact form, quote request, business inquiry, or business account application does not automatically create a contractual relationship, approved business account, territorial exclusivity, or obligation to sell on the part of RAY PRODUCTS LLC.

We reserve the right to accept or reject commercial inquiries or account requests at our sole discretion.

5. Payments
When applicable, payments may be made through payment links, electronic transfer, invoices, or other payment methods authorized by RAY PRODUCTS LLC. Payment processing may be handled by third-party providers. You agree to provide valid, accurate, and authorized payment information.

6. Deliveries
Delivery zones, fees, estimated timelines, and minimum order requirements may vary based on location, order volume, inventory, and operational conditions. Any delivery date or timeframe provided is an estimate unless expressly confirmed in writing.

7. Intellectual Property
All content on this website, including text, logos, graphics, designs, documents, trade names, images, and promotional materials, is the property of RAY PRODUCTS LLC or is used with permission and may not be used without prior written consent.

8. Accuracy of Information
We strive to keep the information on this website accurate and up to date, but we do not guarantee that all content is complete, current, or free from errors or omissions.

9. Third-Party Links
This website may contain links to third-party websites, services, or platforms. RAY PRODUCTS LLC does not control or guarantee the content, policies, or practices of any third party.

10. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

11. Disclaimer of Warranties
This website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, RAY PRODUCTS LLC disclaims all warranties, express or implied, regarding the operation, availability, or suitability of this website.

12. Limitation of Liability
To the fullest extent permitted by applicable law, RAY PRODUCTS LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of, or inability to use, this website.

13. Changes to These Terms
We may update these Terms and Conditions at any time. Any changes will become effective upon posting on this page. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

14. Governing Law
These Terms and Conditions shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles, except where mandatory law provides otherwise.

15. Contact
If you have any questions about these Terms and Conditions, please contact us using the information below:

RAY PRODUCTS LLC
Email: [email protected]
Website: rayproductsllc.com
Phone: (804) 380-1503
Mailing Address: 13830 Village Place Drive, Midlothian, VA 23114

Last updated: April 16, 2026

PRIVACY POLICY

RAY PRODUCTS LLC values your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information obtained through rayproductsllc.com, contact forms, business inquiries, email communications, phone calls, SMS, WhatsApp, and other interactions with our business.

1. Information We Collect
We may collect information such as:
- full name;
- business name;
- email address;
- phone number;
- city or service area;
- business type;
- order, quote, or inquiry details;
- technical data relating to your use of our website, such as IP address, browser type, pages visited, and analytics data.

2. How We Use Information
We may use your information to:
- respond to inquiries;
- prepare and send quotes;
- follow up on business opportunities;
- coordinate orders and deliveries;
- process payments;
- improve our website and user experience;
- send business-related or promotional communications where permitted or consented to;
- maintain internal records and comply with legal obligations.

3. How We Share Information
We may share information with service providers that help us operate our website and business, including hosting providers, form tools, CRM systems, analytics providers, payment processors, email platforms, and communications tools. We may also disclose information where required by law, to protect our rights, or in response to valid legal requests.

We do not sell personal information for monetary consideration.

4. Email, SMS, and Communications
If you provide your email address or phone number, we may contact you regarding your inquiry, quotes, orders, deliveries, business follow-up, and, where permitted, promotional communications. You may request to stop receiving promotional communications at any time.

5. Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the site, improve performance, and optimize our forms, campaigns, and content.

6. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, misuse, or disclosure. However, no method of transmission or storage is completely secure.

7. Your Choices
You may request to opt out of promotional emails or promotional text messages at any time. You may also contact us to update or correct information you have provided to us.

8. Children’s Privacy
This website is not directed to children, and we do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with the updated effective date.

10. Contact
If you have questions about this Privacy Policy or about how we use your information, please contact us using the information below:

RAY PRODUCTS LLC
Email: [email protected]
Website: rayproductsllc.com
Phone: (804) 380-1503
Mailing Address: 13830 Village Place Drive, Midlothian, VA 23114

COMMUNICATIONS NOTICE / SMS NOTICE

COMMUNICATIONS NOTICE

If you provide your email address or phone number to RAY PRODUCTS LLC, we may contact you to respond to your inquiry, share quotes, coordinate orders and deliveries, and provide business follow-up. Where applicable, we may also send promotional communications, subject to applicable law and your consent where required. You may request to stop receiving promotional communications at any time.

SMS NOTICE

By providing your phone number and giving your consent, you agree to receive text messages from RAY PRODUCTS LLC related to inquiries, quotes, orders, deliveries, and business follow-up. Message frequency may vary. Message and data rates may apply. You may request to stop receiving promotional text messages at any time.

PRICING AND AVAILABILITY NOTICE

All pricing, promotions, business terms, minimum order quantities, delivery areas, and inventory availability are subject to confirmation by RAY PRODUCTS LLC and may change without notice.

PAYMENT NOTICE

Payments may be processed through authorized third-party providers. RAY PRODUCTS LLC does not directly store complete payment card information when payment processing is handled by specialized third-party processors.

DELIVERY NOTICE

Deliveries are available only in selected service areas and are subject to minimum order requirements, operational availability, and prior confirmation. Delivery timeframes are estimates and may vary due to traffic, weather, inventory, and other operating conditions.

CONTACT BLOCK

RAY PRODUCTS LLC
Email: [email protected]
Website: rayproductsllc.com
Phone: (804) 380-1503
Mailing Address: 13828 Village Place Drive, Midlothian, VA 23114

EMAIL FOOTER FOR PROMOTIONAL EMAILS

RAY PRODUCTS LLC
13828 Village Place Drive, Midlothian, VA 23114

If you no longer wish to receive promotional emails from us, you may unsubscribe at any time by replying with your request or using the unsubscribe link where available.